UPDATE: 12/9/2022 3:00 PM
Dear Valued Customers:
The coming Sep 16 (Fri) is Malaysia Day. Malaysia customer service team and reload department will take one day off, operate as usual on Sep 17 (Sat) until 1:00 pm, expected to process the Alipay orders submitted before 12 pm. For orders that cannot be processed, the customer will receive a WhatsApp reminder.
The Guangzhou warehouse will receive parcels, process orders, and arrange for delivery as usual. Due to the long weekend, the sea freight unloading, air, sea freight customs clearances, and courier/ logistics delivery will also be affected to varying degrees and are expected to return to normal gradually on Sep 19 (Mon).
We appreciate your cooperation.
Thank you.
Sincerely,
MYPOZ CUSTOMER SERVICE DEPARTMENT