UPDATE: 27/3/2023 3:00 PM

 

 

Dear Valued Customers:

The coming Apr 5 (Wed) is the Chinese Qingming Festival. At the same time, shipment despatch of the Guangzhou warehouse will be affected, while MyPoz customer service and Alipay reload departments will operate as usual. The adjustment is as below:

Guangzhou Warehouse	4/4（Mon）	5/4（Tues）
Receive Parcel	√	√
Process Order	√	√
Despatch	X	√

√: Operate as usual; X: Temporarily stop

 

Due to Ramadan, customs clearance and delivery by air and sea are expected to be slower than usual. If there is an urgent shipment, kindly arrange for despatch before the end of Ramadan to arrive at Malaysia’s port before Hari Raya.

 

For any inquiries, please consult our customer service: 012-374 2238 (WhatsApp)

 

We appreciate your cooperation.

 

 

Sincerely,

MYPOZ CUSTOMER SERVICE DEPARTMENT