UPDATE: 24/12/2021 5:00 PM Dear Valued Customers: Affected by the Christmas and New Year’s holidays, the delivery of air freight from China to Singapore is expected to be delayed. Some of the drivers have returned to Malaysia during this period, the shipments that arrived during the festive holiday will be affected. Mypoz...
UPDATE: 22/12/2021 6:00 PM Dear Valued Customers: Warehouse: Guangzhou warehouse East Malaysia sea freight surcharge: Raised from 33% to 36%, the increase is 3%- the retail price of East Malaysia private sea freight per 1 m3 fluctuates between RM 14.40- RM 18.90, the retail price of sea freight small package per...
UPDATE: 21/12/2021 9:00 AM Dear Valued Customers: Mypoz will launch the new website officially today (Dec 21), providing a brand-new browsing interface to improve user experience. The user interface of the new website will be much simple than the old website, with a bilingual page in both Chinese and English, so that...
UPDATE: 20/12/2021 1:00 PM Dear Valued Customers: As Chinese New Year is approaching, the operations in China and overseas warehouses will be closed early. If the customers would like to receive the shipments before the New Year, please be noted to the following table: Country *Shipment Receiving Date before CNY *Last Delivery Date...
UPDATE: 20/12/2021 11:00 AM Dear Valued Customers: Due to the impact of the heavy rain, all major areas, road sections, and residential areas in West Malaysia are currently undergoing repairs, all the air and sea freight deliveries in the affected areas will be delayed. The affected regional express delivery/delivery headquarters/employees’ homes need...
UPDATE: 16/12/2021 5:00 PM Dear Valued Customers: The coming Dec 25 (Saturday) is Christmas, Malaysia customer service team and reload department will take one day off, all the inquiries and reload order will be processed gradually on the next working day. The Guangzhou warehouse will receive parcels, process orders, and arrange for...
UPDATE: 1/4/2021 12:00 PM When is the clearing of the past accumulated points new mechanism to be implemented? The new mechanism will be implemented starting from 1st May 2021. The system will clear all my past accumulated points starting from where? The system will clear all accumulated points before 1st May 2020....
UPDATE: 1/4/2021 12:00 PM Dear Valued Customers: Starting from 1st May 2021, MYPOZ is going to launch automatic clearing of the past accumulated points mechanism. MYPOZ system will automatically clear the accumulated points of customer accounts in the previous year on the 1st of May every year. All the points that are...
Prohibiting All Infringed and Counterfeit Goods from Exporting to Overseas UPDATE: 4/3/2021 12:00 PM Dear Valued Customers： China Customs officially launched the “Long Teng Operation 2021” (Note 1), prohibiting the export of infringed counterfeit goods, locking in new methods and new channels for infringed counterfeit goods, launching targeted crackdowns to protect intellectual...
UPDATE: 3/11/2021 4:30 PM Dear Valued Customers: Starting Nov 1 (Monday), Mypoz has stopped the automatic priority parcel claiming service. In October, there was a free trial for all Mypoz customers. Once the parcel has inbound, the warehouse staff will scan and add the parcel to the corresponding MP account, and inform the...
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