Update Date: 26/08/2025, 12:00 PM   Dear Valued Customers,   We would like to inform you that the vessel SSA250816WC, which carries your cargo, has experienced a second delay in departure due to grounding at anchorage, as per the latest update from the shipping line.   The new estimated time of departure (ETD) is 02...

UPDATE: 25/8/2025 5:00 PM   Dear Valued Customers, Please be informed that August 31 (Sunday) is Malaysia’s National Day. Kindly take note of the following holiday arrangements: China Warehouse: Operations will continue as usual — parcels will be received and orders will be processed as normal. Malaysia Customer Service & Alipay Top-Up Department: A replacement...

UPDATE: 04/08/2025 13:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 12% to 14%, the adjust is between RM 0.28 – 0.60, the retail price of subsequent weight for West Malaysia lowest is RM 7.98/0.5kg; for East Malaysia lowest is RM 17.10/0.5kg   Sensitive cargo air freight surcharge: Adjust from 14% to 18%, the adjust is...

Update Date: 25/07/2025 18:00 PM Dear Valued Customers, Warehouse: Thailand Direct Shipping Warehouse Thank you for your continued trust and support in our logistics services. To ensure smooth customs clearance and compliance with Thai regulations, we would like to kindly remind all customers that all shipment declarations to our Thailand warehouse must be truthful, complete,...

UPDATE: 15/07/2025 14:00 PM   Dear Valued Customers: According to the latest notice from our customs clearance partner at Kuala Lumpur International Airport, Malaysian customs authorities have begun implementing enhanced inspection procedures starting this week. As a result, the clearance process is currently slower than usual, with an estimated lead time of approximately 3 working...

UPDATE: 04/07/2025 18:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Drop from 15% to 12%, the decrease is between RM0.21 – 1.08, the retail price of subsequent weight for West Malaysia lowest is RM 7.84/0.5kg; for East Malaysia lowest is RM 16.80/0.5kg   Sensitive cargo air freight surcharge: Drop from 15% to 14%, the decrease is between RM 0.09 – 0.38， the retail...

Update Date: 02/07/2025 12:00 PM   Dear Valued Customers,   Warehouse: Thailand Direct Shipping Warehouse   Due to the upcoming public holidays in Thailand, the warehouse will be closed on the following dates: 📅 Holiday Dates: Friday, July 11, 2025– Buddhist Lent Day Monday, July 28, 2025– King’s Birthday 🏢 Please note the warehouse will be closed...

Update date:01/07/2025 12:00 pm   To our valued customers:   Due to recent customs policy adjustments, shipments containing metal components are now subject to stricter inspections, resulting in delays and clearance difficulties for some customers. To ensure your goods can be delivered to Malaysia safely and efficiently, we have coordinated with customs brokers and airline...

UPDATE：24/06/2025 12:00 PM     Dear Valued Customers: Jun 27 (Friday) is Awal Muharram. Malaysia customer service team and Alipay reload department will operate as usual. At the same time, the China warehouse will receive parcels, process orders, and arrange for delivery as usual.   Due to the weekend, the sea freight unloading, air, sea freight custom clearances, and courier/ logistics delivery will also be affected to...