UPDATE: 16/06/2026 10:00 AM     Dear Valued Customers: The coming JUN 19th (Fri) is Dragon Boat Festival. On that day, MyPoz customer service and Alipay reload departments are operating as usual; Guagzhou warehouse receives parcels and processes orders as usual, only the despatching of shipments will be affected as followed: Guangzhou Shipping Warehouse 17/06 （Wed.） 18/06（Thrus.） 19/06 （Fri.） 20/06 （Sat.） 21/06 （Sun.）...

UPDATE:11/06/2026 16:00 PM   Dear Valued Customer, Thank you for your continued support and trust. Due to ongoing internal operational adjustments within ABX (KEX) West Malaysia, a large portion of parcels destined for West Malaysia are currently being handed over to alternative courier providers for final delivery. As future delivery arrangements remain uncertain, transit and...

UPDATE:25/05/2026 17:00 PM     Dear Valued Customers:     Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 21% to 18%, the adjust is between RM 0.42 – RM 1.07, the retail price of subsequent weight for lowest is RM 16.52/kg; for East Malaysia lowest is RM 18.88/0.5kg     Effective from: 26/05/2026, Tuesday, 7:00 pm onwards for all collected air freight orders...

Updated on: 21/05/2026 15:00 PM   Dear Valued Customers, Hari Raya Haji: No holiday break, all departments will operate as usual Please refer below for the operation arrangements of our warehouses and service departments during the upcoming Vesak Day and Yang di-Pertuan Agong’s Birthday holidays: ✅ Guangzhou Warehouse: Normal operations during the holiday period (parcel receiving,...

Updated on: 18/05/2026 13:00 PM   Dear Valued Customers,   Greetings. Parcels signed in at the new warehouse on the 18th are currently showing weight information only. Volume details and parcel photos are temporarily unavailable at the moment. The warehouse is expected to resume updating the relevant information around the 22nd (Friday). We sincerely appreciate your...

Updated on: 12/05/2026 18:00 PM   Dear Valued Customers, To provide a more stable and efficient shipping experience, our Guangzhou warehouse will be undergoing relocation and upgrading works. During this period, some services may be temporarily affected. Please refer to the schedule below: Department / Service 15/05 (Fri) 16/05 (Sat) 17/05 (Sun) 18/05 (Mon) 19/05...

UPDATE:08/05/2026 17:00 PM     Dear Valued Customers:     Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 18% to 21%, the increase is between RM 0.42 – RM 1.07, the retail price of subsequent weight for lowest is RM 16.94/kg; for East Malaysia lowest is RM 19.36/0.5kg     Effective from: 09/05/2026, Saturday, 7:00 pm onwards for all collected air freight orders from the...

UPDATE:29/04/2026 10:00 AM   Dear Valued Customer,   Thank you for your continued support and trust in our sea freight small parcel service. To further enhance your shipping experience and meet diverse logistics needs, we are pleased to introduce a new delivery option, [OTHER COURIER], under our sea freight small parcel service, providing you with...

UPDATE:24/04/2026 17:00 PM     Dear Valued Customers:     Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 11% to 18%, the increase is between RM 0.49 – RM 1.12, the retail price of subsequent weight for lowest is RM 16.52/kg; for East Malaysia lowest is RM 18.88//0.5kg   Effective from: 25/04/2026, Saturday, 7:00 pm onwards for all collected air freight orders from the...