UPDATE: 22/09/2025 16:00 PM Dear Valued Customers, Warehouse: Guangzhou Consolidation Warehouse First of all, thank you for your continued support and trust in our company. Due to the recent typhoon, several major ports have experienced congestion and operational delays, which have impacted the original shipping schedules. After close communication with the...
UPDATE: 19/09/2025 12:00 PM Dear Valued Customers: The upcoming China’s National Day on October 1st (Wed.), the warehouse will be off for 2 days from September 30th to October 1st, the last day of despatching is September 29th (Mon.). MyPoz customer service and Alipay reload departments will operate as usual. We appreciate your cooperation. For details,please refer to the table below: Guangzhou Warehouse...
UPDATE: 17/09/2025 13:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Adjust from 14% to 17%, the adjust is between RM 0.42 – 0.99, the retail price of subsequent weight for West Malaysia lowest is RM 8.19/0.5kg; for East Malaysia lowest is RM 17.55/0.5kg Effective from:18/09/2025, Thrusday, 7:00 pm onwards for all collected air freight orders from...
UPDATE: 11/09/2025 3:00 PM Dear Valued Customers, In conjunction with the upcoming Malaysia Day public holiday, please take note of the following operational arrangements: China Warehouse,Malaysia Customer Service & Exchange Services Please note that during the holiday period, parcel collect, order processing, and customer support will operate as usual. Logistics Arrangements Sea freight unloading,...
UPDATE: 09/09/2025 10:00 AM Dear Valued Customers, Warehouse: Guangzhou Consolidation Warehouse Due to Typhoon “Taba” and the accompanying heavy rain and thunderstorms, logistics operations in certain regions are currently facing significant challenges. Please take note of the following important reminders: Moisture-Proof & Waterproof Packaging Severe weather conditions may cause your parcels...
Update date: 05/09/2025 17:00 pm To our valued customers: Due to the recent increase in shipping costs for West Malaysia, our company will increase the surcharges for all shipping channels in West Malaysia from 40% to 50% tomorrow. The adjustments are as follows: Example: General cargo private shipping to West Malaysia Cubic （m³） Original price...
UPDATE: 05/09/2025 12:00 PM Dear Valued Customers: Warehouse: Guangzhou, China Due to rising transportation costs, the base shipping rate for ABX deliveries to East Malaysia will be adjusted as follows: The base rate will be adjustment by RM 0.65 per 0.5kg. The adjustment reflects a change of RM 0.65 per kg, with the revised...
Update Date:29/08/2025 13:00 PM Dear Valued Customers, Warehouses: Japan & Taiwan Due to a public holiday at our Malaysia warehouse on Monday, September 1st, shipments from Japan and Taiwan will experience a delay. We expect shipments to arrive at our Malaysia warehouse on Wednesday, after which we will arrange for immediate...
Update Date: 26/08/2025, 12:00 PM Dear Valued Customers, We would like to inform you that the vessel SSA250816WC, which carries your cargo, has experienced a second delay in departure due to grounding at anchorage, as per the latest update from the shipping line. The new estimated time of departure (ETD) is 02...
UPDATE: 25/8/2025 5:00 PM Dear Valued Customers, Please be informed that August 31 (Sunday) is Malaysia’s National Day. Kindly take note of the following holiday arrangements: China Warehouse: Operations will continue as usual — parcels will be received and orders will be processed as normal. Malaysia Customer Service & Alipay Top-Up Department: A replacement...
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