UPDATE: 20/12/2023 11:00 AM     Dear Valued Customers: The coming Dec 25th (Mon) is Christmas. Malaysia customer service team and Alipay reload department will take one day off, and all the inquiries and reload orders will be processed gradually on the next working day. (Gentle reminder: If the customers need to ship on Christmas,...

UPDATE: 15/12/2023 3:00 PM     Dear Valued Customers: Recently, fraud syndicates used different methods to scam people. In response, MyPoz has upgraded the system security regularly to provide customers with a safer online transaction environment.   MyPoz reminds all users to take note of the followings before making orders and doing transactions: Make an...

UPDATE: 14/12/2023 3:00 PM     Dear Valued Customers: According to the latest regulations of Singapore Customs, starting from Jan 1st, 2024 (Mon), the GST on air and sea cargo will be increased from 8% to 9%. The air cargo will only be subject to GST for CIF (Remark 1) with a value of SGD400...

UPDATE: 4/12/2023 12:00 PM     Dear Valued Customers: The last year-end sale is coming in this 12.12. Are you ready for this crazy sale before CNY? There is no need to worry about the high shipping cost if you are with MyPoz!   All the users who make payments from Dec 11th (Mon) to Dec...

UPDATE: 10/11/2023 5:30 PM     Dear Valued Customers: Due to changes in the shipping procedure, from now on, all users must contact MyPoz customer service in advance to obtain the warehouse addresses before using Australia, United States and Korea shipping services.   MyPoz is not responsible for any goods sent to the original warehouses’...

UPDATE: 8/11/2023 3:00 PM     Dear Valued Customers: The coming Nov 12th (Sun) is Deepavali. Since it falls on a weekend, MyPoz will be off for one day, the customer service and Alipay reload departments will operate as usual on Monday (Nov 13th), and the Guangzhou warehouse will continue receiving parcels, processing orders, and...

UPDATE: 27/10/2023 6:00PM     Dear Valued Customers: MyPoz was informed that some of the flights from China to Malaysia were being cancelled due to the bad weather, resulting in reduced flights and shipping spaces, and might have delayed flights in the future. Therefore, MyPoz urges all customers to ship in advance if they have any urgent items.   A small...

UPDATE: 24/10/2023 4:00 PM     Dear Valued Customers: Every year-end is Malaysia’s rainy season. The shipments might get wet when unloading at the airport or the port. MyPoz reminds all customers to choose waterproof packaging when adding parcels to avoid damage to items due to taking in the water.   MyPoz will not bear...

UPDATE: 23/10/2023 11:00 AM     Dear Valued Customers: Starting Nov 1, 2023, MyPoz will reduce the maximum referrer’s rebate limit from 1% to 0.1%   For any inquiries, kindly contact our customer service: https://bit.ly/mypoz-customer-service-whatsapp   Thank you!     Sincerely, MYPOZ MANAGEMENT