Long Distance Shipping, Zero Distance Remote Control
TAIWAN SHIPPING
台湾直发
- TAIWAN DIRECT SHIPPING PRICE LIST
- SHIPPING NOTES
- FREQUENTLY ASKED QUESTIONS
Taiwan Direct Shipping Price List
台湾空运直发
Taiwan-West Malaysia
- RM35 per kg
- 3-5 working days
RM35
Minimum shipping from 1KGTaiwan-East Malaysia
- RM45 per kg
- 5-7 working days
RM45
Minimum shipping from 1KGGentle Reminder
*The air freight surcharge is 30%
*Delivery validity: 3-7 working days
*According to the standard “air freight” algorithm, the actual weight collected is based on the “actual weight” or “volume weight”, depending on which weight is higher.
*According to the standard “air freight” algorithm, the actual weight collected is based on the “actual weight” or “volume weight”, depending on which weight is higher.
*West Malaysia: The volume weight algorithm is (length X width X height) cm/6,000= Volume
*East Malaysia: The volume weight algorithm is (length X width X height) cm/5,000= Volume
*Freight is calculated based on 1KG as a unit.
*The shipping fee will be provided within 24 hours once it has inbound; expected to receive within 5 working days after arriving in Malaysia.
*A parcel collection fee will be charged for no.of parcel more than 5: RM1/ parcel
*For wooden boxes or single shipment exceeding 70kg, export declarations are required to despatch
*If the type of shipment is unique, please contact our customer service in advance to verify the inbound permission from the Taiwan warehouse
Taiwan Shipping Procedure Example
Shipping Notes
注意事项
01
The overseas customer service will update inbound within 2 working days after the parcel arrived at the warehouse.
02
The shipping fee will be provided within 24 hours once the parcel has updated inbound.
03
After the payment is done, the flight will be arranged on the same day.
04
Expected to receive within 5 working days after arriving in Malaysia.
05
The customer has to add parcel and submit the order to allow the customer service prepare for the customs clearance documents.
06
The customer must pay within 1-2 working days.
07
If exceeded 30 days storage period, a storage fee of RM1/ parcel will be charged.
08
The parcel stored more than 30 days will be destroyed by default.
09
According to the standard “air freight” algorithm, depends on the "actual weight" or “volume weight” which one is higher.
10
The volume weight algorithm is (length X width X height) cm/6,000 (West M'sia) or 5,000 (East M'sia)= Volume
11
Prohibited items: Battery, digital products, liquid, white powder, white liquid and so on.
12
Please provide products' photo and amount to our customer service to verify the correct shipping channel.
13
The responsibility is borne to the customer if ship prohibited items and cause them to be lost or detained during customs inspection.
14
Please contact our customer service if you need us to pay on behalf.
15
If the parcel does not indicate the MP number, USD 5 will be charged as the fee for finding the parcel.
16
If cannot provide us any effective message, maybe cannot verify the parcel. Investigation period will be 15 days only.
17
Overdue will be considered as not received by local warehouse and we will not bear for any compensation.
Frequently Asked Questions
台湾常见询问
01
Taiwan Air Shipping Procedure
02
Why does the courier website show that it has been signed, but the system has not updated the inbound status?
The warehouse staff will sign for the parcel immediately once it arrived at the warehouse, the overseas customer service will update inbound within 2 working days. The update might have some delays due to the time lag.
03
How long will it take to receive the parcel?
About 3-5 working days after the parcel arrives at the overseas warehouse.
04
Can liquid or digital products be shipped to Malaysia?
Can, certain liquid and digital products can be shipped. If you are uncertain of the classification of goods, you can consult our customer service.
05
Does Taiwan have sensitive channels?
Taiwan does not have sensitive channel, only general cargo channel, and it is divided by the items that can or cannot be shipped. If you are uncertain of the classification of goods, you can contact our customer service for assistance.
06
Is there anything that cannot be shipped?
- Prohibited items: Cigarette, sexual products, firecrackers, spray and so on.
- If the customer would like to ship alcohol (only certain type of alcohol), battery, digital products and wet food, you need to inform our customer service because all these belong to highly sensitive products which need to be shipped by special channel.
- For the extra charges of sensitive products depend on the amount of items. Please provide our customer service the product’s photo and amount to verify the correct shipping channel.
07
Is it included tax and customs clearance service?
The shipping fee is included the tax and customs clearance service charge, the customers only need to pay one time shipping fee will do.
08
My parcel arrived at Taiwan warehouse on Saturday, when will it arrive in Malaysia?
If the parcel arrived at the warehouse on Saturday, it will be arrange to ship to Malaysia on the next Friday by default. Once it arrived in Malaysia, the customer will receive it within 3-4 working days.
09
Is there any warehousing service?
Storage Service |
|
| Inbound for 30 days | Free |
| More than 30 days | Charge RM1/ parcel |
| More than 45 days | Destroy |
| Example： | 1 – 30 days= Free storage, 31-45 days= RM1 storage fee/ parcel，more than 45 days= Destroy |
10
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