UPDATE: 15/3/2023 3:00 PM
Dear Valued Customers:
The coming Mar 23 (Wed) is Awal Ramadan and Johor Sultan’s birthday. MyPoz customer service and Alipay departments will be on holiday for one day. All the messages and reload orders will be processed on Friday.
The sea freight unloading, air and sea freight customs clearances, and courier/ logistics delivery will also be affected to varying degrees.
The operation of the Guangzhou warehouse is as usual, the warehouse staff will receive parcels, process orders, and arrange for shipment delivery as usual.
MyPoz will be back to normal operation on Mar 24 (Fri).
Gentle reminder: Please use online reload and payment services if you want to make payment during the holiday.
Sincerely,
MYPOZ CUSTOMER SERVICE DEPARTMENT