UPDATE: 8/9/2023 3:00 PM Dear Valued Customers: The coming Sep 16th (Sat) is Malaysia Day. The Guangzhou warehouse will receive parcels, process orders, and arrange for delivery as usual; the Malaysia customer service team and Alipay reload department will take one day off, and back to normal on Sep 18th (Mon). For...
UPDATE: 6/9/2023 12:00 PM Dear Valued Customers: As the Mid-Autumn Festival is approaching, it is prohibited from importing mooncakes from China to Malaysia and Singapore due to stricter import and export policies are implemented this year. Please refer to the table below for more details: ...
UPDATE: 1/9/2023 3:00 PM Dear Valued Customers: Typhoon “Saola” is expected to hit the coastal areas from Guangzhou to Hong Kong on September 1 (Fri). To prevent typhoons, Mypoz has been notifying that some ports have stopped operating, and ships are temporarily unable to leave the port. As for now, sea freight orders...
UPDATE: 28/8/2023 4:00 PM Dear Valued Customers: In order to meet the market demand and increase MyPoz’s market competitiveness, MyPoz will mark down the price of general and sensitive cargos air freight from China to West Malaysia tomorrow up to RM4/kg. The price adjustment is as follows: China to West Malaysia General Cargo...
UPDATE: 23/8/2023 5:00 PM Dear Valued Customers: The coming Aug 31st (Thurs) is Malaysia’s National Day. The Guangzhou warehouse will receive parcels, process orders, and despatch as usual; the MyPoz customer service team and reload departments will take one day off, back to normal on Sep 1st (Fri). For the progress of...
UPDATE: 16/8/2023 12:00 PM Dear Valued Customers: To crack down on counterfeiting, China Customs has frequently conducted strict inspections on air and sea cargo to prohibit the export of counterfeit goods to protect the country’s intellectual property rights. The affected channels are China to Malaysia and China to Singapore air and sea freight...
UPDATE: 2/8/2023 3:00 PM Dear Valued Customers: From now on, Taiwan warehouse recipient’s phone number will change to 0958526035 If you have any questions, kindly contact our customer service before delivering to our warehouse: https://bit.ly/mypoz-whatsapp-customer-service-FB Thank you! Sincerely, MYPOZ OVERSEA DEPARTMENT
UPDATE: 2/8/2023 12:00 PM Dear Valued Customers: Due to the recent increase in transportation costs, MyPoz will adjust the extra charges for some remote areas from August 9th (Wednesday). MyPoz will adjust the remote charges in the following areas. The minimum charge for each order is RM120, and the shipment over 1m³...
UPDATE: 20/7/2023 5:00 PM Dear Valued Customers: MyPoz will adjust the Alipay and WeChat pay-on-behalf service fees starting today in response to market demand to provide a more competitive and transparent exchange rate. The service charge will be adjusted accordingly： Above RMB500- from 3% to 5%; Below RMB500- from RM10/order to RM20/order...
UPDATE: 14/7/2023 11:00 AM Dear Valued Customers: The coming July 19 (Wed) is Awal Muharram. MyPoz customer service team and Alipay reload department will operate as usual. At the same time, the China warehouse will receive parcels, process orders, and arrange for delivery as usual. Due to the holiday, the sea freight...
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