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UPDATE: 6/1/2023 3:00 PM Dear Valued Customers: China’s online shopping platforms recently launched a new function to protect recipients’ information. Once the customers on this function, the customer MP number will be automatically hidden causing the warehouse staff unable to claim the parcels for the customers. Based on the automatic parcel claiming...
UPDATE: 5/1/2022 12:00 PM Dear Valued Customers: Chinese New Year left only less than 3 weeks, here comes the countdown to the final despatch and receive of air and sea shipments: Last 7 days: China to West Malaysia & Singapore air shipments to despatch and receive before CNY Last 4 days: China to...
UPDATE: 4/1/2023 12:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Rise from 7% to 10% (RM0.50-RM1/kg), the retail price of subsequent weight for West Malaysia lowest is RM9.90/0.5kg; for East Malaysia lowest is RM16.20/0.5kg Sensitive cargo air freight surcharge: Rise from 3% to 7% (RM0.70-RM1.40/kg),...
UPDATE: 28/12/2022 3:30 PM Dear Valued Customers: As Chinese New Year is approaching, the following are MyPoz’s holiday arrangements: Customer service & Alipay departments: Off from Jan 19th (Thurs) to Jan 29th (Sun), back to work on Jan 30th (Mon) Guangzhou warehouse: Off from Jan 17th (Tues) to Jan 28th (Sat), normal receiving...
UPDATE: 22/12/2022 10:00 AM Dear Valued Customers: MyPoz will adjust the Alipay and WeChat payment/ reload/ transfer service fees starting from Jan 1, 2023, so that the customers can be more intuitive and understand the market conditions. Service Charge Service Before （Above RMB500） Now Before （Below RMB500） Now Alipay Top-up No...
UPDATE: 19/12/2022 12:00 PM Dear Valued Customers: The coming Dec 25 (Sun) is Christmas, MyPoz customer service team and Alipay department operate as usual on Monday. The Guangzhou warehouse will receive parcels, process orders, and arrange for delivery as usual. Due to the long weekend, the sea freight unloading, air, sea freight customs clearances, and courier/ logistics delivery will also be affected to varying degrees...
UPDATE: 14/12/2022 4:30 PM Dear Valued Customers: As Chinese New Year is approaching, the operations in China and overseas warehouses will stop in advance. If the customers would like to receive the shipments before the New Year, please be noted the following table: Country *Shipments Receiving Date before CNY *Last Despatching Date Last...
UPDATE: 12/12/2022 10:00 AM Dear Valued Customers: According to the latest regulations of Singapore Customs, starting from Jan 1, 2023, the GST on air and sea cargo will be increased from 7% to 8%. The air cargo will only be subject to GST for CIF (Remark 1) with a value of SGD400 or...
UPDATE: 7/12/2022 10:00 AM Dear Valued Customers: The Year-End Final Shopping Festival in 2022 is coming, are you ready for this? Let’s shop for the brand new year! This time MyPoz has upgraded the exclusive deal, which allowed the customers to ship more and save more! Enjoy up to RM25 sea shipping discount...
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