UPDATE: 19/9/2023 4:00 PM

 

 

Dear Valued Customers:

The upcoming September 29^th (Fri) is the Mid-Autumn Festival. Since it is close to China’s National Day on October 1^st (Sun), the warehouse will be off for 3 days from September 29^th to October 1^st, the last day of despatching is September 27^th (Wed). For details, please refer to the table below:

Guangzhou Warehouse	9/28（Thurs）	9/29（Fri） – 10/1（Sun）	10/2 （Mon）	10/3 （Tues）
Receive parcel	√	X	√	√
Process order	√	X	√	√
Despatch shipments	X	X	X	√

Remarks: √-as usual; X-temporarily stop

 

For the progress of sea freight unloading and air and sea freight customs clearance will also be affected, expected to take one week to return to normal. For urgent shipment, please make payment before September 20^th (Wed) to arrange for despatching.

 

MyPoz customer service and Alipay reload departments will operate as usual. We appreciate your cooperation.

 

Gentle reminder: China’s National Day is approaching. In the meantime, the customs will strictly inspect the export of counterfeit brands, intellectual property rights, prohibited items, etc. MyPoz advises all customers not to use the general or sensitive cargo channel to ship counterfeit brand goods and avoid to shipping these items recently. We appreciate your understanding and cooperation.

 

 

Sincerely,

MYPOZ CUSTOMER SERVICE DEPARTMENT