UPDATE: 29/5/2023 2:00 PM     Dear Valued Customers: June 5th (Mon) is Agong’s birthday and a public holiday. On that day, the China warehouse will operate as usual, receive parcels, process orders and arrange for despatching normally.   Malaysia Alipay reloads department will operate as usual, whereas the customer service team will be off...

UPDATE: 15/5/2023 12:00 PM     Dear Valued Customers: To provide customers with more convenient services and improve our user experience, from May onwards, customers can choose to turn on or off the automatic parcel claiming function button in the account.   After enabling this function, the customer will receive a reminder when the parcel...

UPDATE: 12/5/2023 4:00 PM     Dear Valued Customers: MyPoz’s users will experience system downtime for 8 hours due to scheduled maintenance and upgrade of the server on May 18th (Thurs) from 12 am to 8 am, estimated recover at 8 am or earlier.   The customer service/ warehouse/ customer order information will not be...

UPDATE: 8/5/2023 10:00 AM     Dear Valued Customers: Singapore Customs Clearance Company informed MyPoz regarding the severe punishments for shipping banned or restricted goods to Singapore. Once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order if the recipient does not possess the...

UPDATE: 5/5/2023 12:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Drop from 3% to 0%, the decrease is between RM0.54-1, the retail price of subsequent weight for West Malaysia lowest is RM9/0.5kg; for East Malaysia lowest is RM15/0.5kg   Sensitive cargo air freight surcharge: Drop from...

UPDATE: 28/4/2023 11:00 AM     Dear Valued Customers: To celebrate the coming Parent’s Day, MYPOZ is offering a discount of only RM30 for the first 10kg of sea freight small package, for all the MYPOZ users, if they use the specific sea freight channels and promo codes during the promo period!(only last for 1...

UPDATE: 25/4/2023 5:00 PM     Dear Valued Customers: As Labour Day and Wesak Day are coming, MyPoz will adjust the operations of MyPoz online customer service and Alipay departments. In conjunction with Labour Day, the operation of the Guangzhou warehouse will also be affected. The overall arrangements are as below: Customers Service & Alipay Departments: Holiday 2 days on May 1 (Mon) and May...

UPDATE: 14/4/2023 2:00 PM     Dear Valued Customers: The coming April 22nd (Sat) is Hari Raya. MyPoz online customer service and Alipay reload departments will be off for one day and resume working on April 24th (Mon); the China warehouse will operate as usual. (*Note: If Hari Raya falls on April 21st (Fri), MyPoz...

UPDATE: 19/4/2023 4:00 PM     Dear Valued Customers: Lowest price ever, MyPoz sea freight is only RM320/m³！Don’t miss this chance to buy and ship with us!!! Using the specific shipping channels and the promo codes during the promo period to enjoy this exclusive promotion!   Pay with the promo codes between Apr 3rd (Mon) and...