UPDATE: 30/12/2024 06:00 PM   Dear Valued Customers:   Warehouse: Guangzhou, China General cargo air freight surcharge: Adjust from 12% to 8%, the decrease is between RM 0.56 – RM 0.80, the retail price of subsequent weight for West Malaysia lowest is RM 7.56/0.5kg; for East Malaysia lowest is RM 8.10/0.5kg     Effective from: 31/12/2024, Tuesday, 7:00 pm onwards for all collected air freight orders from the Guangzhou warehouse  ...

UPDATE: 30/12/2024 3:00 PM     Dear Valued Customers: As Chinese New Year is approaching, the following are MyPoz’s holiday arrangements: Customer service & Alipay departments: Off from Jan25th (Sat) to Feb 5th (Wed), back to work on Feb 6th (Thru) Guangzhou warehouse: Off from Jan 26th(Sun) to Feb 5th (Wed), last receiving parcels and processing orders on Jan 25th (Sat) but no despatching, operating...

UPDATE: 26/12/2024 18:00 PM   Dear Valued Customers:   To ensure smooth customs clearance of your goods and to avoid unnecessary delays or risks, it is imperative that you accurately declare all export goods.   Please adhere to the following guidelines: Accurate Declaration of Goods: All goods must be declared accurately described with their actual...

UPDATE: 18/12/2024 11:00 AM   Dear Valued Customers: The coming Dec 25th (Wed) is Christmas. Malaysia customer service team and Alipay reload department will take one day off, and all the inquiries and reload orders will be processed gradually on the next working day. (Gentle reminder: If the customers need to ship on Christmas, please choose online transfer to top-up and make payments.)...

UPDATE: 12/12/2024 2:00 PM Dear Valued Customers: As Chinese New Year is approaching, the despatching of air and sea shipments in China will be cut off in advance. If the customers would like to receive the shipments before the New Year, please note the following table: Country *Shipments Arrived Warehouse Date to Receive before CNY *Last Despatching Date Stop...

UPDATE: 11/12/2024 3:00 PM     Dear Valued Customers: MyPoz was informed that due to insufficient shipping spaces, one of the cargo flights scheduled to depart to KLIA was delayed. Expected to affect the cargo shipments that were despatched.   Besides, some of the flights from China to Malaysia have been cancelled recently due to the bad weather, resulting in reduced...

Update date: 09/12/2024 17:00 pm     Dear Valued Customers: Due to the recent decrease in shipping costs, MyPoz will reduce the sea freight surcharges in West Malaysia. Hence, the customer can enjoy high-quality shipping services at a lower price.   Cubic （m³） Original price +33% New price decreased by 5% Adjustment More than 3.0m³ RM 360 +33%...

UPDATE:28/11/2024 18:00 PM   Dear valued customers:   The year-end holiday for Thailand warehouse is coming soon, and the overall arrangement is as follows:   Last Loading Date:28/12/2024 Warehouse Closed on:30/12/2024 -02/01/2025 Resume Operation:03/01/2025     Please make necessary arrangements for the goods,Sorry for inconvenience caused, Thank You!     Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT  

UPDATE:27/11/2024 18:00 PM     Dear valued customers:   The Thai warehouse holiday is coming on December 5th (Thursday). The warehouse will be closed for one day on December 5th.   If there is urgent shipment, please place the order and pay as soon as possible to arrange delivery.     Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT