*Sensitive/ Double Free Channel surcharge is 10%, effective from 02/11/2024, Saturday, 7:00 pm

*The ABX channel can only ship up to 25kg of shipments, if you need to ship more than 25kg of shipments, please use the Skynet channel

*Warm reminder – Air freight ABX channel, GDEX channel, multiple items per ticket are not suitable for this channel

*Double free channel is free sensitive and free volumetric weight channel (actual weight will be taken if the difference between volume weight and actual weight is within 20KG, or else charged based on half volumetric weight

*Minimum shipment is 1KG, subsequent weight is calculated per kilogram

*Estimated to receive within 5-7 working days

*The shipment will be charged an extra RM 70 if the length/width/height, any two of it are over 70cm, single side is 140cm or above

*The air freight of the paramedic supplies channel will be effective starting from 29/5/2022, 7:30 pm.

*Paramedic supplies channel is used to deliver medical equipment such as mask, protective clothing, protective cover, goggles, disposable protective gloves

*Masks can be shipped by sensitive channels, and other medical supplies (in small quantities) can use sensitive tax-included channels

*If you need to ship masks and medical supplies in large quantities, please ask customer service for details in advance

*Minimum shipment is 1kg, subsequent kg is calculated per kg, charged based on general cargo surchage

*Estimated receive within 5-7 working days

*Shipping days: Tuesday, Thursday & Sunday

*Free Sensitive Free Volumetric Channel is following the sensitive air freight surcharge: 0%, effective from 2/6/2024, Sunday, 7:30 pm

*The ABX channel can only ship up to 25kg of shipments, if you need to ship more than 25kg of shipments, please contact our customer service for more details

*Warm reminder – Air freight ABX channel, GDEX channel, multiple items per ticket are not suitable for this channel

*If the difference between the volumetric weight and the actual weight is within 20 kg, the chargeable weight will be calculated based on half volumetric weight

*Minimum shipment is 1KG, subsequent kg is calculated per kg

*Estimated receive within 7-10 working days

*The shipment will be charged an extra RM 70 if the length/width/height, any two of it are over 70cm, single side is 140cm or above

*Starting from 12/11/2024. After 7:00 pm on Tuesday, the sea freight surcharge is 33% for all West Malaysia sea freight orders..

*Parcel collecting fee is RM 1/ parcel

*Suitable for men’s and women’s clothing, school bags, shoes, furniture arrangement, BB cars, beds, toys, outdoor sports equipments, books, tents, fishing equipments, glasses, bicycles, water bottles, sports protective gear, etc.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 12-18 working days, rural areas might need an extra 7-10 working days，rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

West Malaysia PRIVATE SEA FREIGHT – calculated in cubic volume = private delivery company)
Suitable for items over 40kg/0.3 cubic/120cm. Choose PRIVATE SEA FREIGHT channels

*Starting from 12/11/2024. After 7:00 pm on Tuesday, the sea freight surcharge is 33% for all West Malaysia sea freight orders..

*Parcel collecting fee is RM 1/ parcel

*Please remind the seller to pack properly, as it is unable to view from the outer packaging, to reduce the risk of damaging, and inform our customer service the number of car to be delivered and the order number after submitting the order.

*Suitable for ceramic tiles, toilets, sanitary ware, pesticides and fertilizers, diesel engines (verify in advance), batteries, large machines, sex products (excluding drugs), tires.

*Food, Chinese medicine (more than 5 m³) needs to use special sensitive channel.

*Special declaration: Prohibited items such as Four Loko, alcoholic drinks, rice, cigarrattes, pornographic discs, refrigerants, simulated swords and guns, Tianna/tue water, gas, nitrogen and helium cylinders, inflatable cylinders.

*Please purchase cargo insurance for the laptop and phone as these are high-risk lost items.

*Special sensitive cargo shipped from 0.5 m³, please inform our customer service after submitting the order.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Starting from 12/11/2024. After 7:00 pm on Tuesday, the sea freight surcharge is 33% for all West Malaysia sea freight orders..

*Parcel collecting fee is RM 1/ parcel

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 12-18 working days, rural areas might need an extra 7-10 working days，rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

(West Malaysia SEA FREIGHT SMALL PACKAGE – calculated based on weight in kilograms, customers of the delivery company can choose by themselves)
Suitable for less than 40kg/0.3 cubic/120cm. Choose the shipping SEA FREIGHT SMALL PACKAGE.

*Starting from 12/11/2024. After 7:00 pm on Tuesday, the sea freight surcharge is 33% for all West Malaysia sea freight orders..

*Parcel collecting fee is RM 1/ parcel

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 12-18 working days, rural areas might need an extra 7-10 working days，rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

*Sarawak Region：

Zone1- Sibu

Zone2- Bintangor/ Kuching/ Sarikei/ Saratok/ Betong/ Mukah/ Bintulu

Zone3- Miri

*Sabah Region：

Zone1- Kota Kinabalu

Zone2- Ranau/ Sandakan/ Lahad Datu/ Tawau/ Beaufort/ Labuan/ Kota Belud/ Kota Marudu/ Semporna/ Kudat/ Keningau

*Starting from 09/07/2024. After 7:00pm on Tuesday,  the sea freight surcharge is 15% for all EAST Malaysia sea freight orders.

*Parcel collecting fee is RM1/ parcel

*Minimum shipping starts from 0.5 m³

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 30 working days, rural areas might need an extra 7-10 working days, rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

East Malaysia PRIVATE SEA FREIGHT – calculated in cubic volume = private delivery company)
Suitable for items over 30kg/0.3 cubic/120cm. Choose PRIVATE SEA FREIGHT channels

*Starting from  09/07/2024. After 7:00pm on Tuesday,  the sea freight surcharge is 15% for all EAST Malaysia sea freight orders.

*Parcel collecting fee is RM1/ parcel

*Minimum shipping of East Malaysia ABX channel is 1kg; SKYNET channel is 3kg.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 30 working days, rural areas might need an extra 7-10 working days, rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

East Malaysia SEA FREIGHT SMALL PACKAGE – calculated based on weight in kilograms, customers of the delivery company can choose by themselves)
Suitable for less than 30kg/0.3 cubic/120cm. Choose the shipping SEA FREIGHT SMALL PACKAGE.

*Starting from  09/07/2024. After 7:00pm on Tuesday,  the sea freight surcharge is 15% for all EAST Malaysia sea freight orders.

*Please remind the seller to pack properly, as it is unable to view from the outer packaging, to reduce the risk of damaging, and inform our customer service the number of car to be delivered and the order number after submitting the order.

*Ceramic tiles, toilets, sanitary ware, pesticides and fertilizers, diesel engines (verify in advance), batteries, large machines, sex products (excluding drugs), tires.

*Food, Chinese medicine (more than 5 m³) needs to use special sensitive channel

*Special sensitive cargo shipped from 0.5 m³, please inform our customer service after submitting the order.

*Special declaration: Prohibited items such as Four Loko, alcoholic drinks, rice, cigarrattes, pornographic discs, refrigerants, simulated swords and guns, Tianna/tue water, gas, nitrogen and helium cylinders, inflatable cylinders

*Please purchase cargo insurance for the laptop and phone as these are high-risk lost items.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Starting June 22 (Wednesday), 2022, 7pm onwards, Guangzhou to Singapore collected air freight order will be calculated according to the latest price list.

*The latest general cargo/sensitive flight surcharge is 5%, 15/10/2024, effective after 7:00 pm on Tuesday

*Starting from Dec 26, 2023, the GST on air cargo will be increased from 8% to 9%. The air cargo will only be subject to GST for CIF (cost, insurance, freight) with a value of SGD400 or above.

*Sensitive channel is suitable for Batteries/Electronics/Liquid/Cream (Cosmetics)/Plants/Foods

*Minimum order 1 KG. If the volumetric weight is larger than the actual weight, parcel will be charged based on volumetric weight.

*Severe punishments will be imposed for shipping banned or restricted goods once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order- https://bit.ly/severe-punishments-to-ship-restricted-goods

*If you are not sure whether it is a sensitive product, please whastapp to https://wa.me/60123742238 / [email protected] to ask or refer to:How to differentiate the item is general/sensitive/prohibited good？

Prohibited items such as: batteries, flammable and explosive goods/drone or any drone parts

*09/10/2024. After 7:00pm on Wednesday, onwards for all Singapore sea freight orders, sea freight surcharge is 35%

*Subject to 9% GST as required by Singapore customs (The payment is based on the currency of the day).

*The sea freight channel will start from the paid orders on Dec 19^th, 2023 (Tues)

Note: The GST for Singapore sea freight parcels will be added directly to the shipping cost after calculation based on the customer’s item value. As for private sea freight, the Singapore delivery party will collect the GST from the recipient by cash on delivery based on the value declared by the customer. Therefore, customers are kindly requested to provide the correct item value.

*Transportation of food or plastic requires an import permit.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Severe punishments will be imposed for shipping banned or restricted goods once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order- https://bit.ly/severe-punishments-to-ship-restricted-goods

*If you are uncertain of the goods classification, please email to [email protected]