Most of the West Malaysia areas can be delivered, the following are the areas that cannot be delivered:
*North Malaysia:
*Central Malaysia:
*South Malaysia:
*East Coast:
* Latest policy 25/02/2025: All smaller parcels (including courier express parcels) sent separately through platforms such as Shopee and Lazada will no longer be accepted. The specific single parcel size requirement is greater than 0.2 cubic meters, and a single parcel must not exceed 70 kilograms.
*From Thailand to Malaysia surcharge will be adjusted to 5%, effective Monday, 10/02/2025.
* From Thailand to Malaysia, tax and customs clearance are included.
*Before shipping to the Thailand warehouse, customers need to consult customer service in advance to verify whether the goods can be transported normally. Customer service will then assist in opening the Thailand MP code. The warehouse will refuse to accept goods without the Thailand MP code.
*If it is a second time user, the goods need to be verified again before they can be sent to the warehouse. The warehouse is not responsible for any parcels that are sent directly to the Thailand warehouse without verification and confirmation.
*There is no minimum shipment, only minimum charge RM150
*Delivery validity is within 10 working days after making payment
*1m³ can carry 500kg shipments= 5 gunny bags (48*56 cm) or 4.4 standard box (58*60*63 cm)
*In case of holidays, transportation peak, bad weather and slow delivery caused by the third party, which is out of our control, may cause delivery delay.
* The volumetric weight algorithm is (length X width X height) cm/1,000,000= volume weight (CBM)
The warehouse staff will sign for the parcel immediately, the overseas customer service will update inbound once the shipment is loading. The inbound update might have some delays because there is time lag between Malaysia and Thailand.
After the payment is done, expected to arrange for delivery within 3-7 working days, KL and Penang: 3-7 working days; other states: 10 working days
Thailand has sensitive channel, however, many items are banned from exporting. If you are uncertain which channel to use, please consult our customer service in advance to verify the classification of goods.
All these belong to sensitive items, please consult our customer service before shipping.
The shipping fee is included the tax and customs clearance fees, the customers only need to pay for the shipping fee will do.
Thailand shipping provided extra services such as:
Storage Service | |
Inbound for 15 days | Free storage |
More than 15 days | Charge based on number of parcel, and 10kg as one unit |
Every parcel RM1/ day | |
More than 30 days | Destroy |
Example | 1-15 days = Free storage, 16-30 days= Storage fee, more than 30 days= Destroy |