1. What are the promotion dates?
   The promotion runs from January 7^th(Tuesday)to January 20^th (Monday). Please make sure to complete your payment within this period to enjoy the discount.
2. How can I participate in this promotion?
   Simply pay for your order during the promotion period and use your exclusive discount codeat checkout. Each account can use the discount code only once.
3. How much discount can I get?

• West Malaysia Private Shipping: For orders over 1 m3, enjoy a RM20/M3
• West Malaysia Small Package Shipping: For orders weighing 10kg or more, enjoy a RM20/order
  There is no upper limiton the discount as long as the conditions are met.

4. Do only the first 200 paying customers get the discount?
   Yes, only the first 200 paying customerswill enjoy the discount. It’s on a first-come, first-servedbasis, while supplies last!
5. Can I use the discount code multiple times?
   No, each MYPOZ certified member accountcan use the discount code only once.
6. What conditions must my order meet to receive the discount?

• West Malaysia Private Shipping: Orders over 1 cubic meter will automatically get RM20/M3
• West Malaysia Small Package Shipping: Orders weighing 10kg or more will automatically get RM20/order

7. Can I use other discounts along with this promotion?
   No, this promotion cannot be combined with other discounts. The discounted shipping fee will be shown directly at checkout.
8. Do I need to pay within the promotion period to get the discount?
   Yes, only orders that are paid during the promotion period (January 7^thto January 20^th) will receive the discount. The order payment date is what qualifies for the discount.
9. How is the discount calculated for orders over 1 cubic meter?
   For orders exceeding 1 cubic meter, you will automatically receive a RM20/M3 discount.
10. How can I see the discounted shipping cost?
    The discounted shipping cost will be shown directly at checkout once you apply the discount code.
11. Are there any special terms or conditions for the promotion?

• This promotion is only valid for orders using West Malaysia shipping channelsand does not apply to self-pickup shipping services or special sensitive shipments.
• The discount is based on the cubic measurement of the package, but does not include package collection fees or package claim fees.

12. Will there be similar promotions in the future?
    This promotion is a one-time offer. To stay updated on future promotions, please follow us on our official websiteand social media.
13. How long will it take to receive my order after payment?
    Orders are processed within 24 hoursat the warehouse. Shipping and delivery times depend on the selected shipping method.

Have more questions? Feel free to contact us!

Whatsapp：012-374 2238