Delivery Guide

（1）There will be a parcel inbound update within 10 working days after arriving at the Taiwan warehouse, shipping costs will be provided within 3 working days after the order is placed. (It is estimated that it will arrive at the Malaysia warehouse within 5 working days after the departing date, excluding any uncontrollable factors)
（2）According to the “air freight” standard algorithm, the air freight received is based on “actual weight” or “volume weight”, depending on which weight is higher. The volumetric weight algorithm is (length X width X height) cm/6000= volume
（3）Note: batteries, electronics, liquids, white powder, white liquid goods cannot be transported
*Some goods need to see the volume of transport to determine which channel to use, and customers need to provide detailed product photos and inform the volume of transport, so that customer service can verify the correct transport channel from the airline
（4）Parcel charges is based on 1KG per unit
（5）If the customer does not confirm the details of the goods transportation, please consult our customer service first to confirm the correct channel transportation. If the parcel is lost or detained due to customs clearance, our company will not be responsible.
（6）Suggested proposed an insurance for the parcel, which has been fully reimbursed if lost; If the insurance is not purchased, the maximum compensation for an order is $50.

（7）The customer can contact our company to ask about Malaysia-Taiwan pre-payment, we will be able to provide you with a reliable Malaysia-Taiwan payment service!

（8）If the parcel does not indicate the MP number, USD 5 will be charged as the fee for finding the parcel.

*If cannot provide us any effective message, maybe cannot verify the parcel. (Investigation period will be 15 days only. Overdue will be considered as not received by local warehouse and we will not bare for any compensation)